Harvard HRM Model

Harvard HRM Model

Harvard HRM Model

Harvard HRM Model

What Is the Harvard HRM Model?

The Harvard HRM Model, also known as the Harvard Model of HRM, is a theoretical framework that emphasizes the importance of integrating HR practices with the organization's strategic goals. Developed by the Harvard Business School professors Beer et al. in the 1980s, the model outlines four key areas that HR professionals should focus on: situational factors, stakeholder interests, HR policy choices, and HR outcomes. This model promotes a proactive and strategic approach to managing human resources, rather than just a traditional administrative one.

In the Harvard HRM Model, situational factors such as business strategy, technology, and organizational culture play a crucial role in shaping HR policies. Stakeholder interests, which include employees, managers, and unions, are also taken into consideration when developing HR practices. Furthermore, the model suggests that HR policy choices should be designed to enhance employee skills, motivation, and commitment, ultimately leading to improved HR outcomes. By aligning HR practices with organizational goals and addressing the needs of various stakeholders, this model aims to create a more effective and sustainable approach to human resource management.

The four key areas of the Harvard model

The Harvard Model of Human Resource Management is distinguished by its holistic approach, considering various elements that contribute to effective HRM. At its core, the model integrates four key areas: Stakeholder Interests, Situational Factors, HRM Policies and Choices, and HR Outcomes. Each of these areas plays a vital role in shaping the HR strategy and practices of an organization, ensuring that they are aligned with the overall business objectives and the needs of employees. By examining these components, the Harvard Model provides a structured way to understand and implement HR practices that support both organizational goals and employee well-being. In this section, we provide a detailed overview of these four areas.

Stakeholder Interest

In HR, understanding and managing stakeholder interest is crucial to the success of any organization. Stakeholders can include employees, managers, shareholders, and even external entities such as government regulators or community organizations. HR professionals must actively engage with these stakeholders to understand their interests and develop strategies to align them with the organization's goals and objectives.

One way to assess stakeholder interest is by conducting regular communication and feedback sessions. This can involve gathering input through employee surveys, conducting focus groups, or meeting with managers and shareholders to understand their perspectives. By actively listening to stakeholder concerns and feedback, HR can identify areas of alignment and potential areas of conflict, allowing them to develop targeted strategies to address these interests.

Furthermore, HR can also play a role in ensuring that the organization's actions and decisions are in line with the interests of its stakeholders. This can involve advocating for policies that support employee well-being, conducting transparency and accountability measures for shareholders, and maintaining regulatory compliance to satisfy external stakeholders. By effectively managing stakeholder interest, HR can contribute to the overall success and sustainability of the organization.

Situational factors

Situational factors play a crucial role in shaping the behavior and performance of employees within a workplace. These factors encompass the physical, social, and organizational environment in which employees operate, and can significantly impact their ability to perform and thrive. For HR professionals, understanding these situational factors is essential in creating a conducive and supportive work environment.

Situational factors can include the physical layout of the workplace, the availability of resources and technology, the nature of the tasks and responsibilities, as well as the social dynamics and organizational culture. By recognizing and addressing these factors, HR professionals can help to optimize productivity, teamwork, and employee satisfaction. For example, adjusting the physical workspace to promote collaboration or providing adequate resources for a specific project can positively impact employee performance.

Additionally, situational factors can also influence employee motivation, job satisfaction, and overall well-being. HR professionals can take into account these factors when designing employee development programs, performance evaluations, and recognition initiatives. By taking a holistic approach to understanding and addressing situational factors, HR professionals can contribute to creating a positive and empowering work environment for employees.

HRM policies and policy choices

Human Resource Management policies are essential guidelines that help organizations effectively manage their workforce. There are three main HRM policy choices that HR professionals need to consider: recruitment and selection policies, training and development policies, and performance management policies.

Recruitment and selection policies outline the procedures for attracting, evaluating, and hiring new employees. These policies help HR departments ensure that the organization hires the best candidates who fit the organization's culture and values. Training and development policies are crucial for nurturing employee skills and knowledge. These policies focus on providing employees with the necessary training and development opportunities to enhance their performance and contribute to the organization's success. Lastly, performance management policies set the standards for evaluating employee performance, providing feedback, and recognizing and rewarding employees for their contributions.

HR outcomes

As HR professionals, it's crucial to focus on four key outcomes in order to drive success within our organizations. The first outcome is creating a positive company culture that values diversity, inclusion, and employee well-being. This involves implementing diversity and inclusion initiatives, promoting a healthy work-life balance, and fostering a supportive and respectful work environment.

The second important outcome is talent acquisition and retention. HR plays a crucial role in sourcing and hiring top talent, as well as implementing strategies to keep employees engaged and motivated. This can include offering competitive benefits, providing meaningful opportunities for growth and development, and conducting regular employee satisfaction surveys.

The third outcome is ensuring compliance with labor laws and regulations. HR must stay up-to-date on all relevant legal requirements and ensure that the organization is in full compliance. This involves proper documentation, adherence to labor standards, and handling any issues related to employee relations in a fair and lawful manner.

The fourth and final outcome is fostering effective communication and conflict resolution. HR professionals must facilitate open and transparent communication between employees and management, as well as provide support in addressing and resolving conflicts when they arise. By focusing on these four outcomes, HR can contribute to the overall success and positive growth of the organization.

The Harvard Model of Human Resource Management is distinguished by its holistic approach, considering various elements that contribute to effective HRM. At its core, the model integrates four key areas: Stakeholder Interests, Situational Factors, HRM Policies and Choices, and HR Outcomes. Each of these areas plays a vital role in shaping the HR strategy and practices of an organization, ensuring that they are aligned with the overall business objectives and the needs of employees. By examining these components, the Harvard Model provides a structured way to understand and implement HR practices that support both organizational goals and employee well-being. In this section, we provide a detailed overview of these four areas.

Stakeholder Interest

In HR, understanding and managing stakeholder interest is crucial to the success of any organization. Stakeholders can include employees, managers, shareholders, and even external entities such as government regulators or community organizations. HR professionals must actively engage with these stakeholders to understand their interests and develop strategies to align them with the organization's goals and objectives.

One way to assess stakeholder interest is by conducting regular communication and feedback sessions. This can involve gathering input through employee surveys, conducting focus groups, or meeting with managers and shareholders to understand their perspectives. By actively listening to stakeholder concerns and feedback, HR can identify areas of alignment and potential areas of conflict, allowing them to develop targeted strategies to address these interests.

Furthermore, HR can also play a role in ensuring that the organization's actions and decisions are in line with the interests of its stakeholders. This can involve advocating for policies that support employee well-being, conducting transparency and accountability measures for shareholders, and maintaining regulatory compliance to satisfy external stakeholders. By effectively managing stakeholder interest, HR can contribute to the overall success and sustainability of the organization.

Situational factors

Situational factors play a crucial role in shaping the behavior and performance of employees within a workplace. These factors encompass the physical, social, and organizational environment in which employees operate, and can significantly impact their ability to perform and thrive. For HR professionals, understanding these situational factors is essential in creating a conducive and supportive work environment.

Situational factors can include the physical layout of the workplace, the availability of resources and technology, the nature of the tasks and responsibilities, as well as the social dynamics and organizational culture. By recognizing and addressing these factors, HR professionals can help to optimize productivity, teamwork, and employee satisfaction. For example, adjusting the physical workspace to promote collaboration or providing adequate resources for a specific project can positively impact employee performance.

Additionally, situational factors can also influence employee motivation, job satisfaction, and overall well-being. HR professionals can take into account these factors when designing employee development programs, performance evaluations, and recognition initiatives. By taking a holistic approach to understanding and addressing situational factors, HR professionals can contribute to creating a positive and empowering work environment for employees.

HRM policies and policy choices

Human Resource Management policies are essential guidelines that help organizations effectively manage their workforce. There are three main HRM policy choices that HR professionals need to consider: recruitment and selection policies, training and development policies, and performance management policies.

Recruitment and selection policies outline the procedures for attracting, evaluating, and hiring new employees. These policies help HR departments ensure that the organization hires the best candidates who fit the organization's culture and values. Training and development policies are crucial for nurturing employee skills and knowledge. These policies focus on providing employees with the necessary training and development opportunities to enhance their performance and contribute to the organization's success. Lastly, performance management policies set the standards for evaluating employee performance, providing feedback, and recognizing and rewarding employees for their contributions.

HR outcomes

As HR professionals, it's crucial to focus on four key outcomes in order to drive success within our organizations. The first outcome is creating a positive company culture that values diversity, inclusion, and employee well-being. This involves implementing diversity and inclusion initiatives, promoting a healthy work-life balance, and fostering a supportive and respectful work environment.

The second important outcome is talent acquisition and retention. HR plays a crucial role in sourcing and hiring top talent, as well as implementing strategies to keep employees engaged and motivated. This can include offering competitive benefits, providing meaningful opportunities for growth and development, and conducting regular employee satisfaction surveys.

The third outcome is ensuring compliance with labor laws and regulations. HR must stay up-to-date on all relevant legal requirements and ensure that the organization is in full compliance. This involves proper documentation, adherence to labor standards, and handling any issues related to employee relations in a fair and lawful manner.

The fourth and final outcome is fostering effective communication and conflict resolution. HR professionals must facilitate open and transparent communication between employees and management, as well as provide support in addressing and resolving conflicts when they arise. By focusing on these four outcomes, HR can contribute to the overall success and positive growth of the organization.

Advantages of Harvard model  of HRM

Human Resource Management (HRM) is a fundamental aspect of any successful organization, playing a critical role in maximizing the efficiency and effectiveness of the workforce. As a strategic business partner, HRM goes beyond administrative tasks, contributing significantly to achieving organizational goals. The advantages of HRM are multifaceted, impacting various aspects of the workplace. From aligning employees with the company’s strategic direction to fostering skill development and ensuring high performance, HRM is integral to building and maintaining a strong, capable, and motivated workforce. Here are some key advantages that HRM brings to an organization:

  • Strategic alignment: HRM is pivotal in ensuring that an organization's human capital aligns with its strategic goals and objectives. This involves not only aligning job roles and responsibilities with organizational needs but also embedding the organization's vision and values into the workforce. Effective HRM translates business strategies into specific HR policies and practices, ensuring that every employee's efforts contribute directly to the company's overarching goals. For instance, HRM can help in designing roles that fill strategic gaps or developing training programs that equip employees with skills crucial for future organizational initiatives.

  • Talent acquisition and retention: A key function of HRM is to attract and retain top talent, which is vital for an organization's success. HRM encompasses the entire talent lifecycle – from sourcing and recruiting candidates with the right mix of skills and cultural fit to implementing retention strategies that keep employees engaged and committed. This includes offering competitive compensation packages, career development opportunities, and fostering a positive work environment. Retention strategies might also involve personalized career paths, mentorship programs, and recognizing and rewarding employee achievements, all contributing to reduced turnover rates.

  • Performance management: Effective HRM involves continuous performance monitoring and assessment. This not only includes formal appraisal systems but also ongoing feedback and support to help employees improve and excel in their roles. Performance management under HRM is a collaborative, two-way process that focuses on setting achievable goals, providing constructive feedback, and aligning individual objectives with organizational needs. It also involves identifying performance gaps and implementing strategies such as training or coaching to address these gaps, thereby enhancing overall productivity and efficiency.

  • Employee development: HRM plays a critical role in the ongoing development of employees. By identifying skill gaps and future industry trends, HRM can implement targeted training and development programs to prepare the workforce for current and future challenges. This encompasses a range of initiatives, from formal education and training programs to on-the-job learning and leadership development. The focus on continuous learning and development helps in building a versatile and adaptable workforce, capable of navigating the rapidly changing business landscape.

Human Resource Management (HRM) is a fundamental aspect of any successful organization, playing a critical role in maximizing the efficiency and effectiveness of the workforce. As a strategic business partner, HRM goes beyond administrative tasks, contributing significantly to achieving organizational goals. The advantages of HRM are multifaceted, impacting various aspects of the workplace. From aligning employees with the company’s strategic direction to fostering skill development and ensuring high performance, HRM is integral to building and maintaining a strong, capable, and motivated workforce. Here are some key advantages that HRM brings to an organization:

  • Strategic alignment: HRM is pivotal in ensuring that an organization's human capital aligns with its strategic goals and objectives. This involves not only aligning job roles and responsibilities with organizational needs but also embedding the organization's vision and values into the workforce. Effective HRM translates business strategies into specific HR policies and practices, ensuring that every employee's efforts contribute directly to the company's overarching goals. For instance, HRM can help in designing roles that fill strategic gaps or developing training programs that equip employees with skills crucial for future organizational initiatives.

  • Talent acquisition and retention: A key function of HRM is to attract and retain top talent, which is vital for an organization's success. HRM encompasses the entire talent lifecycle – from sourcing and recruiting candidates with the right mix of skills and cultural fit to implementing retention strategies that keep employees engaged and committed. This includes offering competitive compensation packages, career development opportunities, and fostering a positive work environment. Retention strategies might also involve personalized career paths, mentorship programs, and recognizing and rewarding employee achievements, all contributing to reduced turnover rates.

  • Performance management: Effective HRM involves continuous performance monitoring and assessment. This not only includes formal appraisal systems but also ongoing feedback and support to help employees improve and excel in their roles. Performance management under HRM is a collaborative, two-way process that focuses on setting achievable goals, providing constructive feedback, and aligning individual objectives with organizational needs. It also involves identifying performance gaps and implementing strategies such as training or coaching to address these gaps, thereby enhancing overall productivity and efficiency.

  • Employee development: HRM plays a critical role in the ongoing development of employees. By identifying skill gaps and future industry trends, HRM can implement targeted training and development programs to prepare the workforce for current and future challenges. This encompasses a range of initiatives, from formal education and training programs to on-the-job learning and leadership development. The focus on continuous learning and development helps in building a versatile and adaptable workforce, capable of navigating the rapidly changing business landscape.

Disadvantages of the Harvard model of HRM

While the Harvard Model of HRM offers a comprehensive framework for managing human resources in organizations, it is not without its challenges and potential drawbacks. Understanding these disadvantages is essential for organizations to effectively navigate and mitigate them. Here are some enriched considerations:

  • Cost Implications: Implementing the practices outlined in the Harvard Model can be resource-intensive, particularly for smaller or resource-constrained organizations. The costs associated with robust recruitment processes, comprehensive training and development programs, and competitive compensation strategies can be significant. Additionally, the investment in HR technology and systems to support these initiatives adds to the financial burden. For smaller businesses, these costs can be prohibitive, making it challenging to fully implement all aspects of the model.

  • Complexity of Legal Compliance: Adhering to the myriad of employment laws and regulations is a critical aspect of HRM, but it also adds layers of complexity. The Harvard Model requires organizations to stay abreast of legal changes and ensure compliance, which can be both time-consuming and require specialized knowledge. This aspect can be particularly challenging in multinational organizations that operate across different legal jurisdictions, each with its own set of labor laws and regulations.

  • Resistance to Change: Implementing HRM initiatives, such as performance management systems or organizational restructuring, often encounters resistance from both employees and managers. Change can be met with skepticism or apprehension, especially if not communicated effectively or if it significantly alters established routines and power structures. Overcoming this resistance requires careful change management, clear communication, and often, a gradual implementation process.

  • Complexities in Employee Relations: Managing the dynamic between employees and the organization is a critical component of HRM. This includes navigating conflicts, ensuring fair and equitable treatment, and maintaining a positive work environment. However, managing these relationships can be intricate and fraught with challenges. The Harvard Model necessitates a balanced approach, but achieving this balance—especially in diverse and large organizations—can be complicated and sometimes leads to unintended consequences like perceived favoritism or inequity.

While the Harvard Model of HRM offers a comprehensive framework for managing human resources in organizations, it is not without its challenges and potential drawbacks. Understanding these disadvantages is essential for organizations to effectively navigate and mitigate them. Here are some enriched considerations:

  • Cost Implications: Implementing the practices outlined in the Harvard Model can be resource-intensive, particularly for smaller or resource-constrained organizations. The costs associated with robust recruitment processes, comprehensive training and development programs, and competitive compensation strategies can be significant. Additionally, the investment in HR technology and systems to support these initiatives adds to the financial burden. For smaller businesses, these costs can be prohibitive, making it challenging to fully implement all aspects of the model.

  • Complexity of Legal Compliance: Adhering to the myriad of employment laws and regulations is a critical aspect of HRM, but it also adds layers of complexity. The Harvard Model requires organizations to stay abreast of legal changes and ensure compliance, which can be both time-consuming and require specialized knowledge. This aspect can be particularly challenging in multinational organizations that operate across different legal jurisdictions, each with its own set of labor laws and regulations.

  • Resistance to Change: Implementing HRM initiatives, such as performance management systems or organizational restructuring, often encounters resistance from both employees and managers. Change can be met with skepticism or apprehension, especially if not communicated effectively or if it significantly alters established routines and power structures. Overcoming this resistance requires careful change management, clear communication, and often, a gradual implementation process.

  • Complexities in Employee Relations: Managing the dynamic between employees and the organization is a critical component of HRM. This includes navigating conflicts, ensuring fair and equitable treatment, and maintaining a positive work environment. However, managing these relationships can be intricate and fraught with challenges. The Harvard Model necessitates a balanced approach, but achieving this balance—especially in diverse and large organizations—can be complicated and sometimes leads to unintended consequences like perceived favoritism or inequity.

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Best resources about the Harvard HRM model

For HR professionals looking to deepen their understanding and application of the Harvard HRM Model:

  • Managing Human Assets by Michael Beer, Richard E. Walton, and Bert A. Spector: This book is foundational in the development of the Harvard HRM Model. It provides a detailed analysis and explanation of the model, focusing on its application in organizational contexts. The book covers the various elements of the model, including stakeholder interests, situational factors, HRM policies, HRM outcomes, and long-term consequences. It's a seminal work for understanding the genesis and comprehensive application of the Harvard HRM Model.

  • Human Resource Management, 4th edition, by Alan Price: This book includes a substantial section devoted to the Harvard 'map' of HRM, highlighting its influence on academic debate in the field. It explains the four critical HR policy areas of the Harvard Model: human resource flows, reward systems, employee influence, and work systems, which lead to the 'four C's' (Commitment, Congruence, Competence, Cost-effectiveness) of HR policies. The book offers a broad causal depiction of the determinants and consequences of HRM policies, making it an essential resource for a deeper understanding of the model.

  • Harvard Business Review (HBR) Articles on HRM: The HBR is a treasure trove of contemporary insights on human resource management, including pieces related to the Harvard Model. These articles often feature thought leadership from industry experts, delve into emerging trends, provide case study analyses, and offer actionable strategies for HR professionals. Regular reading of HBR can keep professionals abreast of the latest discussions and developments in HRM.

  • Harvard Business School Case Studies: These case studies are invaluable for understanding the real-world application of the Harvard HRM Model. Each case study presents a unique business scenario, providing a practical perspective on how the model can be applied to address complex HR challenges in different organizational settings. These studies can be particularly beneficial for experiential learning and discussion-based exploration.

  • Harvard Business School Executive Education Programs: For a more immersive learning experience, HR professionals can participate in executive education programs offered by Harvard Business School. These programs often cover a range of topics relevant to HRM and the Harvard Model, including strategic HR planning, leadership development, and organizational change. Attending these programs provides an opportunity for direct interaction with Harvard faculty and peers from diverse industries, enriching the learning experience.

For HR professionals looking to deepen their understanding and application of the Harvard HRM Model:

  • Managing Human Assets by Michael Beer, Richard E. Walton, and Bert A. Spector: This book is foundational in the development of the Harvard HRM Model. It provides a detailed analysis and explanation of the model, focusing on its application in organizational contexts. The book covers the various elements of the model, including stakeholder interests, situational factors, HRM policies, HRM outcomes, and long-term consequences. It's a seminal work for understanding the genesis and comprehensive application of the Harvard HRM Model.

  • Human Resource Management, 4th edition, by Alan Price: This book includes a substantial section devoted to the Harvard 'map' of HRM, highlighting its influence on academic debate in the field. It explains the four critical HR policy areas of the Harvard Model: human resource flows, reward systems, employee influence, and work systems, which lead to the 'four C's' (Commitment, Congruence, Competence, Cost-effectiveness) of HR policies. The book offers a broad causal depiction of the determinants and consequences of HRM policies, making it an essential resource for a deeper understanding of the model.

  • Harvard Business Review (HBR) Articles on HRM: The HBR is a treasure trove of contemporary insights on human resource management, including pieces related to the Harvard Model. These articles often feature thought leadership from industry experts, delve into emerging trends, provide case study analyses, and offer actionable strategies for HR professionals. Regular reading of HBR can keep professionals abreast of the latest discussions and developments in HRM.

  • Harvard Business School Case Studies: These case studies are invaluable for understanding the real-world application of the Harvard HRM Model. Each case study presents a unique business scenario, providing a practical perspective on how the model can be applied to address complex HR challenges in different organizational settings. These studies can be particularly beneficial for experiential learning and discussion-based exploration.

  • Harvard Business School Executive Education Programs: For a more immersive learning experience, HR professionals can participate in executive education programs offered by Harvard Business School. These programs often cover a range of topics relevant to HRM and the Harvard Model, including strategic HR planning, leadership development, and organizational change. Attending these programs provides an opportunity for direct interaction with Harvard faculty and peers from diverse industries, enriching the learning experience.

Frequent Asked Questions (FAQs)

As Human Resources continue to shift and evolve, HR professionals are constantly seeking the best practices and models to manage their staff effectively. One such model is the Human Resource Management (HRM) model, which integrates various HR functions such as recruitment, training, performance management, and employee relations into one cohesive system. With its popularity, HR professionals often have questions about HRM models and their implementation. Here are some frequently asked questions about HRM models:

What is an HRM model?

An HRM model is a strategic approach to managing human resources within an organization. It involves the integration of HR functions to ensure that the organization's human capital is effectively utilized to achieve its objectives.

What are the key components of an HRM model?

The key components of an HRM model include recruitment and selection, training and development, performance management, compensation and benefits, and employee relations.

How can HRM models help improve organizational performance?

HRM models can help improve organizational performance by ensuring that the right people are in the right roles, developing employees’ skills and competencies, managing their performance, and fostering positive employee relations.

How can organizations implement an HRM model?

Implementing an HRM model involves aligning HR practices with the overall strategic goals of the organization. This may include restructuring HR departments, implementing new technology, and providing training to HR staff.

What are some common challenges in implementing HRM models?

Some common challenges in implementing HRM models include resistance to change from employees, lack of buy-in from top management, and the need for significant resources and investment.

How can HR professionals measure the effectiveness of their HRM model?

HR professionals can measure the effectiveness of their HRM model by evaluating key performance indicators such as employee retention, employee satisfaction, and the impact of HR practices on the organization's bottom line.

In conclusion, HRM models play a crucial role in managing an organization's most valuable resource – its people. By understanding the key components and best practices of HRM models, HR professionals can effectively implement and measure the success of their HR strategies.

As Human Resources continue to shift and evolve, HR professionals are constantly seeking the best practices and models to manage their staff effectively. One such model is the Human Resource Management (HRM) model, which integrates various HR functions such as recruitment, training, performance management, and employee relations into one cohesive system. With its popularity, HR professionals often have questions about HRM models and their implementation. Here are some frequently asked questions about HRM models:

What is an HRM model?

An HRM model is a strategic approach to managing human resources within an organization. It involves the integration of HR functions to ensure that the organization's human capital is effectively utilized to achieve its objectives.

What are the key components of an HRM model?

The key components of an HRM model include recruitment and selection, training and development, performance management, compensation and benefits, and employee relations.

How can HRM models help improve organizational performance?

HRM models can help improve organizational performance by ensuring that the right people are in the right roles, developing employees’ skills and competencies, managing their performance, and fostering positive employee relations.

How can organizations implement an HRM model?

Implementing an HRM model involves aligning HR practices with the overall strategic goals of the organization. This may include restructuring HR departments, implementing new technology, and providing training to HR staff.

What are some common challenges in implementing HRM models?

Some common challenges in implementing HRM models include resistance to change from employees, lack of buy-in from top management, and the need for significant resources and investment.

How can HR professionals measure the effectiveness of their HRM model?

HR professionals can measure the effectiveness of their HRM model by evaluating key performance indicators such as employee retention, employee satisfaction, and the impact of HR practices on the organization's bottom line.

In conclusion, HRM models play a crucial role in managing an organization's most valuable resource – its people. By understanding the key components and best practices of HRM models, HR professionals can effectively implement and measure the success of their HR strategies.

Trusted by global organisations

Trusted by global organisations

Create a better place of work today

Create a better place of work today

Simplify your people workflows and bring value to everyone in the organisation. Experience Humaans today.

Simplify your people workflows and bring value to everyone in the organisation. Experience Humaans today.

HR software for modern People teams to onboard, manage and grow their employees.

HR software for modern People teams to onboard, manage and grow their employees.